![]() They will need to confirm whether or not they received the email and click on the phishing link to ensure that clicks are registering correctly. We recommend that your test campaign is limited to only one or two administrative users. #Zix mail for gmail how toIf you're using a custom header and/or header token, you could whitelist by that header content. For information on creating a custom header or header token, see our How to Edit Your Account Settings article.Īfter you've whitelisted according to the recommendations above or by using our Whitelisting Wizard, create a test campaign to ensure that your whitelisting rules were set up properly. This is a phishing security test from KnowBe4 that has been authorized by the recipient organization, To see our list of IP addresses, headers, and domain names, see this table.įor security purposes, whitelisting by email header is not recommended on your public email endpoint. If you're using Google Workspace (formerly G Suite), you will also need to follow the steps in this article to disable the return-path header on KnowBe4 phishing tests.īack to top How to Whitelist Your Email and Web Filtersīelow are the articles we have available with instructions on how to whitelist the most common email and web filters. Whitelisting by Content Compliance in Google Workspace.Whitelisting by Email Header in Google Workspace.Whitelisting by IP Address in Google Workspace.Exchange 2013 Add-IPAllowListEntry (Command Line).Exchange 20 (Whitelist by IP Addresses).Whitelisting by Header in Exchange 2010.Setting up an IP Allow List in Exchange 2010.Setting up an IP Allow List in Exchange 2007.Configure Focused Inbox on Outlook or Microsoft 365 (PowerShell).Whitelisting Training Notifications in Microsoft 365 (Whitelist by Email Header).Exchange 2013, 2016, & Microsoft 365 (Whitelist by Email Header).Direct Message Injection (DMI) Configuration Guide.How to Use Advanced Delivery Policies in Microsoft 365.Note: If you do not see your mail server listed below, contact our support team. To see our list of IP addresses, headers, and domain names, see this table. To help you get started, you can use our Whitelisting Wizard to find out which whitelisting method is best for your organization.īelow are the articles we have available with instructions on how to whitelist the most common mail servers. For information on whitelisting your spam filter, see our section on How to Whitelist Your Email and Web Filters.We recommend whitelisting by email header in your mail server and whitelisting by IP address or hostname in your spam filter.If you do have a cloud-based spam filter:.For information on whitelisting your mail server, see our section on How to Whitelist Your Mail Servers.We recommend whitelisting either our IP addresses or hostnames in your mail server.If you do not have a cloud-based spam filter:.You will need to whitelist both your mail server and any spam filtering you have put in place.Īs a best practice, we recommend the following: Make sure you consider the various products or services you are using in your mail or web environment. The method you'll need to use for whitelisting depends on your environment. Email from KnowBe4 Employees Going to Junk or Spam?.Avoiding Link Testing and Intent Analysis.Adding DKIM Signatures to Your Phishing and Training Notifications.IP Addresses, Hostnames, and Header Information How to Whitelist Your Email and Web Filters The sections below will teach you more about whitelisting and anti-spam filtering. See our How to Use Advanced Delivery Policies in Microsoft 365 article for more information. Advanced Delivery bypasses some of Microsoft's security configurations and allows you to create a secure connection for phishing simulations. Note: For Microsoft 365 users, we recommend Microsoft's Advanced Delivery Policies feature. ![]()
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